By: Alesia Benedict
When writing resumes, it is important to remember whom
it is you're trying to please - (is it you, or the hiring
authority?) In this article I will present my ideas of what
makes up really aggressive documents, based on my many years
in the industry, and my career in owning and managing a
successful resume writing and career marketing firm.
Who Is Reading Your Resume?
Make no mistake about it, aggressive documents are necessary
to be successful in today's competitive job search. But
first, some history. Let's examine some of the "hiring
authorities." Before my career in the resume writing
industry, I spent several years as an executive recruiter,
placing mid- and senior-level executives in top corporations.
Eventually, I managed that firm, which employed 24 recruiters
working 10 "desks." A "desk" is a specialty:
finance, banking, engineering, information systems, legal,
are all known as "desks" and each recruiter (or
team of recruiters) specialized in placing upper managers
and executives in a chosen field.
I no longer place candidates, and devote all my energies
to resumes and the career marketing industry as a whole,
and my own firm in particular. However, I still have many
connections with recruiters, and have respect for the really
great ones, and distaste for the all-too-often bad ones!
I think it's important to remember that these days, people
in career transition are driven to explore many methods
in their job search. In the past, it was much easier to
look for a job - individuals simply read the classified
ads, called the telephone number listed and chatted with
the person over the phone, setting up an in-person interview
for the next day. What a snap!
These days, however, the job search is much more complex.
Competition for employment has never been greater. The entire
process is often drawn-out, depersonalized and hard, hard,
hard! Resumes are no longer just asked for, they are DEMANDED.
In reality, they are a prerequisite for a job search.
My point is, you have to remember what the resume's purpose
actually is and write accordingly. The dynamics in this
field are very exciting but also very volatile. The buzz
words are forever changing. Companies, for example, were
at one time laying-off, then downsizing... rightsizing...
reorganizing, and now reengineering. Whew!
Recruiters, company hiring managers and human resources
professionals are all components in your job search, and
it is the resume's job to land interviews.
I routinely speak with professional recruiters, H.R. professionals
and hiring managers to get their reactions and opinions
to resume styles, formats, contents and verbiage. Remembering
that resumes are actually marketing pieces designed to sell
you to potential employers, aggressive resumes are NOT simply
a listing of your work experience or your biography (life
on paper).
What Makes A "Winning" Resume?
Here are some of my methods and suggestions for writing
aggressive resumes, based on my own experience as a recruiter,
my interaction with hiring professionals and employment
specialists and my clients' success rate in obtaining interviews
within 30 days.
Successful resumes need to SELL you over and above your
peers and they create a sense of urgency for the reader
to pick up the phone and call (or email) you to arrange
an interview. Otherwise, the alternative is the reader scans
the resume, thinks, "Yeah, this person has a good background,"
and then moves on to scan the next resume, pitching your
resume in the old "circular file."
So let's examine some ways to write aggressive, up-to-the-minute
resumes that really SELL you.
OBJECTIVES
There are lots of opinions about whether or not to use
an objective, or just how to do so, if one IS used. The
only "given" about the use of an objective, is
definitely NOT to use one on senior level resumes. A CEO,
CFO, COO or other executive's resume actually looks/reads
silly when an objective is used. But for the mid-level or
entry-level candidate, an objective can be useful. Here
are a few ways to incorporate the concept into a resume...for
a very targeted client who knows exactly what she/he wants:
BUYER...PURCHASING MANAGER...PROCUREMENT AGENT
or, for someone seeking to remain in their career pattern:
EXPERIENCED COST ACCOUNTANT seeks a position with a progressive
organization that will utilize a successful career to meet/exceed
company goals.
or, for a client who has several fields she/he want to
pursue: Results-oriented manager seeks a position with advancement
opportunities; areas of interest include retail, electronics
and communications technology.
or, if someone wants to change careers: AGGRESSIVE individual
seeks a career in sales utilizing strong interpersonal skills
to penetrate untapped markets and build a loyal client base.
What you'll notice in the above cases, is what's stressed
in the objective: the BENEFIT the COMPANY will receive if
they hire the candidate. What is not stated is what YOU
want. Companies don't care what you want - they want to
know what you can do for THEM.
A flaw in writing objectives, is that they sometimes just
say the same thing that 78+ other resumes sitting on the
hiring authority's desk state: Seeking a challenging position
that will utilize my skills in editing, proofreading and
copy writing.
Oh, that's exciting...makes you just want to jump to the
phone and give that person a call, doesn't it? Stating that
the person is seeking a challenging position is ridiculous.
Would you ever state that you were seeking a boring position?
Of course not - so don't state the obvious - it's a cliché.
REFERENCES PROVIDED UPON REQUEST
Using this phrase at the end of the resume is archaic.
It's a given (talk about a cliché!), and contemporary resumes
omit this. The better approach is to generate a prepared
Professional Reference sheet which you can bring with you
on interviews and leave with the interviewer when references
are requested.
RESPONSIBLE
This word is often so over-used in a resume, that at GetInterviews.com,
we never use it. Recruiters employed at retainer-only search
firms have told me that the word "responsible"
signifies mid-management and below, not executive-level
candidates. Personally, I believe the word "responsible"
is actually useless in a resume. Instead of writing, "Responsible
for all departmental functions including accounts payable/receivable,
payroll and invoicing..." I would suggest to use an
action word that best depicts what that person actually
does - for example, "Perform all departmental functions,
including..." or "Oversee all departmental functions,
including..." or "Review all departmental functions,
including..." See what I mean? "Responsible"
doesn't really SAY anything, it doesn't give a clear indication
of what you actually do. Do you perform the functions or
direct them? "Responsible" is too vague to say
which.
MY, MINE, THIS, I
Using words like this in the resume indicates you are writing
in a narrative voice, as if you are having an actual conversation,
a dialogue with the reader. This is not the case: you are
presenting your achievements, skills and credentials to
a potential employer. My suggestion would be to keep the
resume more business-like, more professional. In descriptions,
the word "a" could be substituted for the word
"this," as in: "Promoted to a $30 million
division of an international widget manufacturer to expand
sales into untapped markets" as opposed to "Promoted
to this $30 million division...."
ALSO
I have seen this word used when describing daily functions:
"Control and administer annual budgets totaling $12
million. Also, interface with vendors to negotiate more
favorable terms and gain higher profits." Again, the
"also" is a dialogue word, and quite unnecessary.
In writing resumes, it is best to do what my Creative Writing
professor called "tight writing." That is, to
eliminate as many "an's, the's, also's, a's,"
etc., as possible. They typically aren't necessary and can
be cut from the resume without loss of meaning.
NUMBERS
Contrary to the rules of grammar, EXCEPT for academic resumes,
it is best to use numerals in a resume rather than spell
out the number, even when that number is 10 or under. I
know that grammatically, we are taught to spell out numbers
like three, five, seven, etc., and write 12, 14, 16, etc.
The numerical version, however, jumps off a page, whereas
the spelled out version often gets lost. Because resumes
are often only scanned by the reader 15-20 seconds, the
actual use of numbers helps to capture the readers' attention
- they are drawn to the numbers, which means they are spending
more time looking at and reading your resume - and that's
a GOOD thing! I made the reference above to academic resumes,
because teachers, principals and superintendents are very
sensitive to grammatical rules, even in resumes. It's best
to spell out any number under 10 for these types of resumes.
I would never recommend, however, that the words "percentage"
or "dollar" be used ("30 percent" or
"12 million dollars") - instead, use the symbol,
as in 30% or $12 million.
EDUCATION VS. EXPERIENCE
Knowing when to highlight someone's education vs. experience
is important. With certain fields (teaching, for example),
the general preference is to lead off the resume with the
client's credentials and educational background, even if
they have considerable experience. Recent college grads
should also have their education first, as it is typically
their greatest achievement. However, someone who returned
to college (part time nights, for example), while concurrently
employed full time for the past 9 years as a travel agent,
should have their resume lead off with their experience,
and NOT emphasize they just obtained their Bachelors degree.
They are not entry-level candidates - their experience is
more vital to a company than their education. Remember that
all resumes do NOT have to lead off with the client's education.
PAST / PRESENT TENSE
Writing in the present tense is always more aggressive
than writing in the past tense. Verbs in past tense are
in a passive voice, so whenever feasible, write in the present
tense. Obviously, if you are still employed, your current
job listing is written in the present tense (manage, direct,
supervise, control, etc).
PICTURES
Unless you are an actor or model, do not include a picture
of yourself under any circumstances. Companies these days
are so concerned about EEO lawsuits, discriminatory cases
and the like, that at best, they will immediately throw
out the picture, or at worst, possibly throw away the entire
resume, especially if the picture is printed into the resume.
I can guarantee you recruiting firms are highly sensitive
to this, as well.
GRAPHICS
Be careful not to make your resumes "too cute."
Remember, companies see you as an INVESTMENT - they are
spending x amount of dollars to obtain you (salary), and
want to see a return on their investment. It is a business
negotiation. If the resume appears too "decorative"
or distracting because of cute clip art images or overly
decorative paper, you may be dismissed and the resume tossed.
PERSONAL INFO
Marital status, date of birth, health, hobbies, etc., are
not relevant on a resume these days.
Remember, you aren't writing your biography, you are marketing
yourself on paper: why does the employer want to hire YOU
above all others, especially when there are 91+ resumes
from equally qualified candidates sitting on that decision-maker's
desk? Answer that question in the resume, and you will have
written a tight, solid, results-oriented resume...in short,
a winning, aggressive resume, and the sort of resume that
is vital for today's job search - and that of the next millennium.
Article Source: SubmitYourNewArticle.com
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